Patients are enrolled in the Minze Homeflow Messaging Program when their urologist prescribes a Homeflow assessment. During the in-person office visit, the physician verbally informs the patient they will receive SMS updates about kit shipment, delivery tracking, assessment reminders, and return instructions, and confirms the patient's agreement to receive these messages at the mobile number provided. The physician then records this consent by checking a consent checkbox and entering the patient's contact details in the Minze Clinician Portal (portal.minzehealth.com), a secure, login-restricted system used to create the patient's order. Message frequency is 1-5 messages per episode of care. Message and data rates may apply. Patients may reply STOP to opt out or HELP for help at any time. A screenshot of this consent step can be found below:
Link to the Messaging Services Terms of Use and Privacy Policy: click here